Export to Excel Error

[RussCraig]

Hi All,

Currently running 2.1.4. Since updating to 2.1.4, when I attempt to export a subfile grid to Excel (using the built-in property), I get the following error:

"Unable to download PUI0009106.pgm from xxxxx.xxx.xxx.
Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later."

Do note that the error only occurs on IE v8.0.7600.16385, it works correctly using Firefox.

Any ideas on how to remedy this? I've tried changing the authorities on the above program, but to no avail.

Thanks in advance,
-RC

[David]

We have been unable to recreate this problem in testing with 2.1.4. Our support team will contact you to open a ticket.

[RussCraig]

I've upgraded to 2.1.5, and the error still occurs. Any estimate as to when this might be fixed? We have clients waiting to export their reports...

Thanks!

[RussCraig]

Just upgraded to 2.1.6 and this error is still here...

[David]

This is fixed for our upcoming 2.1.7 release. We don't have an exact ETA for this, but it should be ready within the next week or so.

[RussCraig]

Not to sound like a nag, but is there an ETA on 2.1.7? We were told "in the next week or so" over two weeks ago. Our clients are patiently awaiting the ability to export their reports.

Other than that, though, you guys rock! I've been getting nothing but positive feedback from our clients who use our new interface.

Thanks!

[Alex]

We are planning to release it tomorrow.

[RussCraig]

Just upgraded to 2.1.8, and Export to Excel using SSL with Internet Explorer works great!

Thanks guys!

[RussCraig]

Hey Everyone,

I thought the Export to Excel using SSL was working great, however I've found another issue (while presenting to a potential client!):

Exports of program-driven subfiles (< 9999 records) work fine. Unfortunately attempting to export a database-driven subfile (used for subfiles > 9999 records) fails with this error:

Code: Select all

Unable to download PUI0009107.pgm from xxxxx.xxx.xxx.
Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.

Any plans on supporting Export to Excel for database-driven subfiles?

Thanks!

[David]

This problem effects SQL-based grids in IE when using SSL. The problem will be corrected in our 2.1.9 update which is due in the coming days.