Export to Excel Error

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RussCraig
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Export to Excel Error

Post by RussCraig »

Hi All,

Currently running 2.1.4. Since updating to 2.1.4, when I attempt to export a subfile grid to Excel (using the built-in property), I get the following error:

"Unable to download PUI0009106.pgm from xxxxx.xxx.xxx.
Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later."

Do note that the error only occurs on IE v8.0.7600.16385, it works correctly using Firefox.

Any ideas on how to remedy this? I've tried changing the authorities on the above program, but to no avail.

Thanks in advance,
-RC
There are 10 types of people in this world: Those who understand binary and those who don't.
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David
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Re: Export to Excel Error

Post by David »

We have been unable to recreate this problem in testing with 2.1.4. Our support team will contact you to open a ticket.
RussCraig
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Posts: 62
Joined: Wed May 05, 2010 10:13 am
First Name: Russell
Last Name: Craig
Company Name: Applied Business Services
Phone: 252-482-7666
Address 1: 617 Soundside Rd
City: Edenton
State / Province: North Carolina
Zip / Postal Code: 27932
Country: United States
Location: Edenton, NC
Contact:

Re: Export to Excel Error

Post by RussCraig »

I've upgraded to 2.1.5, and the error still occurs. Any estimate as to when this might be fixed? We have clients waiting to export their reports...

Thanks!
There are 10 types of people in this world: Those who understand binary and those who don't.
RussCraig
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Posts: 62
Joined: Wed May 05, 2010 10:13 am
First Name: Russell
Last Name: Craig
Company Name: Applied Business Services
Phone: 252-482-7666
Address 1: 617 Soundside Rd
City: Edenton
State / Province: North Carolina
Zip / Postal Code: 27932
Country: United States
Location: Edenton, NC
Contact:

Re: Export to Excel Error

Post by RussCraig »

Just upgraded to 2.1.6 and this error is still here...
There are 10 types of people in this world: Those who understand binary and those who don't.
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David
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Re: Export to Excel Error

Post by David »

This is fixed for our upcoming 2.1.7 release. We don't have an exact ETA for this, but it should be ready within the next week or so.
RussCraig
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Posts: 62
Joined: Wed May 05, 2010 10:13 am
First Name: Russell
Last Name: Craig
Company Name: Applied Business Services
Phone: 252-482-7666
Address 1: 617 Soundside Rd
City: Edenton
State / Province: North Carolina
Zip / Postal Code: 27932
Country: United States
Location: Edenton, NC
Contact:

Re: Export to Excel Error

Post by RussCraig »

Not to sound like a nag, but is there an ETA on 2.1.7? We were told "in the next week or so" over two weeks ago. Our clients are patiently awaiting the ability to export their reports.

Other than that, though, you guys rock! I've been getting nothing but positive feedback from our clients who use our new interface.

Thanks!
There are 10 types of people in this world: Those who understand binary and those who don't.
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Alex
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Re: Export to Excel Error

Post by Alex »

We are planning to release it tomorrow.
RussCraig
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Joined: Wed May 05, 2010 10:13 am
First Name: Russell
Last Name: Craig
Company Name: Applied Business Services
Phone: 252-482-7666
Address 1: 617 Soundside Rd
City: Edenton
State / Province: North Carolina
Zip / Postal Code: 27932
Country: United States
Location: Edenton, NC
Contact:

Re: Export to Excel Error

Post by RussCraig »

Just upgraded to 2.1.8, and Export to Excel using SSL with Internet Explorer works great!

Thanks guys!
There are 10 types of people in this world: Those who understand binary and those who don't.
RussCraig
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Posts: 62
Joined: Wed May 05, 2010 10:13 am
First Name: Russell
Last Name: Craig
Company Name: Applied Business Services
Phone: 252-482-7666
Address 1: 617 Soundside Rd
City: Edenton
State / Province: North Carolina
Zip / Postal Code: 27932
Country: United States
Location: Edenton, NC
Contact:

Re: Export to Excel Error

Post by RussCraig »

Hey Everyone,

I thought the Export to Excel using SSL was working great, however I've found another issue (while presenting to a potential client!):

Exports of program-driven subfiles (< 9999 records) work fine. Unfortunately attempting to export a database-driven subfile (used for subfiles > 9999 records) fails with this error:

Code: Select all

Unable to download PUI0009107.pgm from xxxxx.xxx.xxx.
Unable to open this internet site. The requested site is either unavailable or cannot be found. Please try again later.
Any plans on supporting Export to Excel for database-driven subfiles?

Thanks!
There are 10 types of people in this world: Those who understand binary and those who don't.
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David
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Re: Export to Excel Error

Post by David »

This problem effects SQL-based grids in IE when using SSL. The problem will be corrected in our 2.1.9 update which is due in the coming days.
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