We just recently switched over to Windows 10. When running our Genie skin, any scrolling in a subfile using the scroll bar or scroll arrow buttons results in being sent to the sign on screen. The keyboard "Page Up" and "Page Down" buttons correctly perform their scrolling functions. Do I need to change meta data at this point? Below is a statement from "start.html"
<meta http-equiv="X-UA-Compatible" content="IE=7" />
Also, only half of our users are using Windows 10 at this point.
Thanks much,
Wayne
Scrolling in Edge / Windows 10
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Re: Scrolling in Edge / Windows 10
Hello Wayne,
That is correct, you will need to change the meta tag from IE=7 to IE=edge.
From:
<meta http-equiv="X-UA-Compatible" content="IE=7" />
To:
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
Let me know if this was helpful or if you have more questions!
Thanks!
That is correct, you will need to change the meta tag from IE=7 to IE=edge.
From:
<meta http-equiv="X-UA-Compatible" content="IE=7" />
To:
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
Let me know if this was helpful or if you have more questions!
Thanks!
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- Experienced User
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- Joined: Mon Aug 16, 2010 12:04 pm
- First Name: Wayne
- Last Name: Colasinski
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Re: Scrolling in Edge / Windows 10
I made that change to "start.html" and it doesn't appear to have had any effect. I logged off my sessions. I also rebooted my computer. Here's the line of code as it exists now in start.html :
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
We're only on version 5.0.8. Does that matter?
Thanks,
Wayne
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
We're only on version 5.0.8. Does that matter?
Thanks,
Wayne
- matt.denninghoff
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Re: Scrolling in Edge / Windows 10
Have you tried clearing the browser's cache?
How to clear it for IE 9-11:
https://kb.wisc.edu/page.php?id=15141
Running on 5.0.8 shouldn't be the issue.
How to clear it for IE 9-11:
https://kb.wisc.edu/page.php?id=15141
Running on 5.0.8 shouldn't be the issue.
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Re: Scrolling in Edge / Windows 10
Thanks for your response.
I cleared the cache just after sending my last message. I just did it again (following instructions for Edge). Still no effect.
I cleared the cache just after sending my last message. I just did it again (following instructions for Edge). Still no effect.
- matt.denninghoff
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Re: Scrolling in Edge / Windows 10
I'm sorry that didn't fix it. Could you send an email to support@profoundlogic.com, and we can start a support ticket for you.
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