When I click on "Convert DDS Source" the browser just displays "Loading Profound UI" and never moves from that screen. FWIW, I upgraded to 2.1.5 last week, but I don't recall trying the convert option previously.
--Bryan
Convert DDS Source just hangs at "Loading Profound UI..."
-
Bryan641
- Profound User
- Posts: 72
- Joined: Fri Oct 01, 2010 5:07 pm
- First Name: Bryan
- Last Name: Leaman
- Company Name: InVue Security
- Phone: 704-752-6513 x221
- Address 1: 15015 Lancaster Hwy
- City: Charlotte
- State / Province: North Carolina
- Zip / Postal Code: 28277
- Contact:
-
kevinh
- Profound User
- Posts: 43
- Joined: Tue May 19, 2009 4:31 pm
- First Name: Kevin
- Last Name: Hunter
- Company Name: Integrated Corporate Solutions
- Phone: 2567608239
- Address 1: 501 S Wood Ave
- City: Florence
- State / Province: Alabama
- Zip / Postal Code: 35630
- Country: United States
- Location: Florence Alabama
- Contact:
Re: Convert DDS Source just hangs at "Loading Profound UI..."
We have the same issue with 2.1.5 but if you instead open the Visual Designer and from there click Convert(beta) you can start the conversion that way until they get the other way fixed.
-
Bryan641
- Profound User
- Posts: 72
- Joined: Fri Oct 01, 2010 5:07 pm
- First Name: Bryan
- Last Name: Leaman
- Company Name: InVue Security
- Phone: 704-752-6513 x221
- Address 1: 15015 Lancaster Hwy
- City: Charlotte
- State / Province: North Carolina
- Zip / Postal Code: 28277
- Contact:
Re: Convert DDS Source just hangs at "Loading Profound UI..."
Error console shows "pui.cnv.themes.Wj()[0] is undefined" in designer.js. Same error if I click the "Convert (Beta)" button in Visual Designer. Will try 2.1.6 today and see if the problem is resolved.
-
Bryan641
- Profound User
- Posts: 72
- Joined: Fri Oct 01, 2010 5:07 pm
- First Name: Bryan
- Last Name: Leaman
- Company Name: InVue Security
- Phone: 704-752-6513 x221
- Address 1: 15015 Lancaster Hwy
- City: Charlotte
- State / Province: North Carolina
- Zip / Postal Code: 28277
- Contact:
Re: Convert DDS Source just hangs at "Loading Profound UI..."
Version 2.1.6 resolved the issue.
-
tholt
- New User
- Posts: 2
- Joined: Thu Jun 17, 2010 12:29 pm
- First Name: Tim
- Last Name: Holt
- Company Name: Integrated Corporate Solutions
- Phone: 2567608239
- Address 1: 501 S Wood Ave
- City: Florence
- State / Province: Alabama
- Zip / Postal Code: 35630
- Country: United States
- Contact:
Re: Convert DDS Source just hangs at "Loading Profound UI..."
We saw this at 2.1.5 for the DDS converter, but the Visual Designer worked OK. Now at 2.1.6, both hang on the "Loading Profound UI..." page. One time, after a restart of the server instance, both worked, but then failed the next time. If I click the browser "stop" button, the designer page displays and appears to work (at least it will open an existing source member).
-
Alex
- Profound Logic Staff Member
- Posts: 233
- Joined: Fri Jan 04, 2008 12:10 pm
- First Name: Alex
- Last Name: Roytman
- Company Name: Profound Logic Software
- Contact:
Re: Convert DDS Source just hangs at "Loading Profound UI..."
Version 2.1.6 should have solved this problem. It's possible that your browser is caching JavaScript files from the previous version. Try clearing the browser's cache. Let me know if that helps.
Who is online
Users browsing this forum: Bing [Bot] and 2 guests