When I try to sign on to Atrium using Safari 5.0 or 5.1, I just get a "User name or password is invalid" error. It works for IE 6-9, Firefox 4-6 and Google Chrome 14.
--Bryan
Cannot log into Atrium with Safari
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- Profound User
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- First Name: Bryan
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- David
- Profound Logic Staff Member
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Re: Cannot log into Atrium with Safari
We have been unable to recreate this in our own testing. We've tried Safari 5.1 on Windows and it seems to work fine.
Are you using a customized Atrium login page, or the shipped version?
Are you using a customized Atrium login page, or the shipped version?
-
- Profound User
- Posts: 72
- Joined: Fri Oct 01, 2010 5:07 pm
- First Name: Bryan
- Last Name: Leaman
- Company Name: InVue Security
- Phone: 704-752-6513 x221
- Address 1: 15015 Lancaster Hwy
- City: Charlotte
- State / Province: North Carolina
- Zip / Postal Code: 28277
- Contact:
Re: Cannot log into Atrium with Safari
Shipped version. We replaced the background graphic only.
I just did a "Reset Safari," exited and restarted and I still get the same error.
I just did a "Reset Safari," exited and restarted and I still get the same error.
- David
- Profound Logic Staff Member
- Posts: 690
- Joined: Fri Jan 04, 2008 12:11 pm
- First Name: David
- Last Name: Russo
- Company Name: Profound Logic Software
- Contact:
Re: Cannot log into Atrium with Safari
Not sure what the problem could be. In our own testing, it works just fine in Safari.
So, there are no known issues. Would recommend contacting technical support to get it sorted out.
So, there are no known issues. Would recommend contacting technical support to get it sorted out.
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