Cannot log into Atrium with Safari

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Bryan641
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Cannot log into Atrium with Safari

Post by Bryan641 »

When I try to sign on to Atrium using Safari 5.0 or 5.1, I just get a "User name or password is invalid" error. It works for IE 6-9, Firefox 4-6 and Google Chrome 14.

--Bryan
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David
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Re: Cannot log into Atrium with Safari

Post by David »

We have been unable to recreate this in our own testing. We've tried Safari 5.1 on Windows and it seems to work fine.

Are you using a customized Atrium login page, or the shipped version?
Bryan641
Profound User
Posts: 72
Joined: Fri Oct 01, 2010 5:07 pm
First Name: Bryan
Last Name: Leaman
Company Name: InVue Security
Phone: 704-752-6513 x221
Address 1: 15015 Lancaster Hwy
City: Charlotte
State / Province: North Carolina
Zip / Postal Code: 28277
Contact:

Re: Cannot log into Atrium with Safari

Post by Bryan641 »

Shipped version. We replaced the background graphic only.
I just did a "Reset Safari," exited and restarted and I still get the same error.
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David
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Re: Cannot log into Atrium with Safari

Post by David »

Not sure what the problem could be. In our own testing, it works just fine in Safari.

So, there are no known issues. Would recommend contacting technical support to get it sorted out.
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