Printer Error Messages

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dabeda
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Joined: Mon Jun 15, 2015 7:52 am
First Name: Peter
Last Name: L.
Company Name: VOG AG
Country: Austria
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Printer Error Messages

Post by dabeda »

Hello!

Is there any possibility to receive Printer Inquiry Messages through a RichDisplay and reply to these messages?
We use quite a few continuous printers which send messages to the responsible user if a change of the formtype is needed and so on.
If the messages are sent through puibrkmsgq, the message pops up, but a reply is not possible and the spool goes from msgw to hld status.
Our users rely heavily on those messages, so for now I can only tell them to use greenscreen if they are responible for the printer.
This is not the best solution. :-(
As long as they work in Genie it is not so bad, but we are switching to RichDisplay program by program.
Are we the only ones who use printermessages?
Any thoughts?

Regards
Peter
Scott Klement
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First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
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Re: Printer Error Messages

Post by Scott Klement »

You can run your Rich Displays from within Genie. If you do that, you'll be able to use the IBM tools such as WRKSPLF, WRKOUTQ, DSPMSG, etc to work with the spooled files.
pkenosky
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First Name: paul
Last Name: kenosky
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Re: Printer Error Messages

Post by pkenosky »

Ran into same problem.... Here is what i did

after i print i call a program that calls the api QMHRCVM which gets messages from the msgQ.
If there is any messages I display a window with the message and allow user to reply through a textbox.
I then call QMHSNDRM to send the reply to the msgq.

hope this helps
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