Printer Error Messages

Use this board to ask questions or have discussions with other Rich Displays users.
Post Reply
dabeda
New User
Posts: 17
Joined: Mon Jun 15, 2015 7:52 am
First Name: Peter
Last Name: L.
Company Name: VOG AG
Country: Austria
Contact:

Printer Error Messages

Post by dabeda »

Hello!

Is there any possibility to receive Printer Inquiry Messages through a RichDisplay and reply to these messages?
We use quite a few continuous printers which send messages to the responsible user if a change of the formtype is needed and so on.
If the messages are sent through puibrkmsgq, the message pops up, but a reply is not possible and the spool goes from msgw to hld status.
Our users rely heavily on those messages, so for now I can only tell them to use greenscreen if they are responible for the printer.
This is not the best solution. :-(
As long as they work in Genie it is not so bad, but we are switching to RichDisplay program by program.
Are we the only ones who use printermessages?
Any thoughts?

Regards
Peter
Scott Klement
Experienced User
Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: Printer Error Messages

Post by Scott Klement »

You can run your Rich Displays from within Genie. If you do that, you'll be able to use the IBM tools such as WRKSPLF, WRKOUTQ, DSPMSG, etc to work with the spooled files.
pkenosky
New User
Posts: 12
Joined: Mon Dec 19, 2016 12:25 pm
First Name: paul
Last Name: kenosky
Company Name: keystone auto
State / Province: Pennsylvania
Contact:

Re: Printer Error Messages

Post by pkenosky »

Ran into same problem.... Here is what i did

after i print i call a program that calls the api QMHRCVM which gets messages from the msgQ.
If there is any messages I display a window with the message and allow user to reply through a textbox.
I then call QMHSNDRM to send the reply to the msgq.

hope this helps
Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests