Cannot log into Atrium with Safari

Bryan641 · Post by **Bryan641** » Mon Sep 26, 2011 9:49 am

When I try to sign on to Atrium using Safari 5.0 or 5.1, I just get a "User name or password is invalid" error. It works for IE 6-9, Firefox 4-6 and Google Chrome 14.

--Bryan

Post by **David** » Mon Sep 26, 2011 2:35 pm

We have been unable to recreate this in our own testing. We've tried Safari 5.1 on Windows and it seems to work fine.

Are you using a customized Atrium login page, or the shipped version?

Bryan641 · Post by **Bryan641** » Thu Sep 29, 2011 5:00 pm

Shipped version. We replaced the background graphic only.
I just did a "Reset Safari," exited and restarted and I still get the same error.

Post by **David** » Thu Sep 29, 2011 5:09 pm

Not sure what the problem could be. In our own testing, it works just fine in Safari.

So, there are no known issues. Would recommend contacting technical support to get it sorted out.

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