Browser reloading page on it's own...

[charles.wilt]

We have a user reporting an error with our Profound UI app.

It seems the page is being reloaded, as the error she is seeing is coming from our PUISSOEXIT program due to an expired token.

The user swears she's not hitting the browser's reload button or doing an Ctrl-R.

I found a couple things on-line regarding Chrome & Edge automatically reloading a tab when you switch back to it if the PC is low on memory.

However, the I'm told the user is using IE. (I've asked which version)

Has anyone ever seen such "auto-magical" reload behavior?

Thanks!
Charles Wilt

[Scott Klement]

Typically I see this when the user hits the F5 key.

If you are in Profound UI, we typically catch/handle the key so that it just refreshes the screen, like a 5250 user would expect from F5.

But, if your cursor moves to something outside of Profound UI, such as the URL bar at the top, or something else outside of our control, the F5 key is sent to the browser, and most browsers use that to refresh the page.

[charles.wilt]

Thanks Scott,

The user says she's not reloading via F5 or anything else...

According to the user, all she's doing is "clicking OK" or "pressing Enter" on various screens in our app.

Of course nobody else is having trouble. :/

I did confirm she's using IE version 11, witch multiple tabs open.

So far I've not seen any posts about IE11 refreshing a tab when you switch back to one, which Chrome apparently does/did.
https://www.laptopmag.com/articles/stop ... witch-tabs

Charles