Compatibility Issue

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swushw
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Posts: 12
Joined: Thu Apr 11, 2013 5:58 pm
First Name: Shirley
Last Name: Wijaya
Company Name: US HealthWorks
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Compatibility Issue

Post by swushw »

Hello,

We are experiencing different behavior (on a right-click on a grid row) on a single specific machine. When tested on the same version of IE (version 9), normally the right click on a row will pass on information of that row. On this machine, the information of the last row on the grid is passed regardless of which row is clicked.

Any ideas on what else we should look for to isolate the problem?

Thanks in advance.
Scott Klement
Experienced User
Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: Compatibility Issue

Post by Scott Klement »

Could you, perhaps, send us a copy of your display file? You can use the Designer's "Save As" option to save it to a local file on your PC. It will save it in JSON format -- just send us that JSON file.

If you'd prefer not to post it publicly, you can e-mail it to support@profoundlogic.com

We will try to look at your display file and see if we can spot anything that might have compatibility problems.
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