Installation error with PUI 3.3.1

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YehudaV
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Installation error with PUI 3.3.1

Post by YehudaV »

I tried twice, but getting the same error during the installation of the new version.
550-Error occured on command CALL PGM(QTEMP/INSTALL) PARM(PROFOUNDUI).
550 Cause code is CEE9901; message text not available.

How can we go around this?
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Rob
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Re: Installation error with PUI 3.3.1

Post by Rob »

A good way to see what is going on is to look in the FTP server job log. This should contain a message explaining exactly what the error is. To see the log, first run the installer again and leave this error window open – if you close it the FTP job ends and the log becomes difficult to find.

With the window open, go to a command line and use:

WRKACTJOB JOB(QTFTP*)

This will show you the FTP server jobs. You should be able to see which one is running the INSTALL program. Have a look at the bottom of the job log – it should explain why the object was not restored. What does it have to say about that?

Often it is the PUISAMPLES library that is locked.
YehudaV
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Posts: 19
Joined: Tue Nov 10, 2009 3:59 am
First Name: Yehuda
Last Name: Vago
Company Name: iITc
Phone: +972 3 5320805
Country: Israel
Contact:

Re: Installation error with PUI 3.3.1

Post by YehudaV »

Thank you Rob,
The problem was, that both PROFOUNDUI and PUISAMPLES was in the library list.
After removing both from the library list, the installation went smoothly.

Yehuda
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