ProfoundUI Version 5.2

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FoxBill
Profound User
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ProfoundUI Version 5.2

Post by FoxBill »

Is any one else having a problem downloading the Update to Version 5.2.0?
when I sign in to profound I get the message there is a new version available. clicking on the update button takes me to Profound download screen.
When clicking on the download link I get a brief message saying thank you for downloading ProfoundUI. However nothing downloads and the download screen is displayed again. I have selected ProfundUI from the first drop down and Windows Executable (GUI) in the second drop down menu. I have done this for all the other updates and was able to download the Executable file every time.

Bill
Colin McNeill
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Re: ProfoundUI Version 5.2

Post by Colin McNeill »

Bill,

How many times have you tried downloading the version 5.2.0 windows executable? I was able to download it just fine. Can you tell me what browser you're using?
Scott Klement
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Re: ProfoundUI Version 5.2

Post by Scott Klement »

Bill,

Colin tested this and it's working for him.

I've noticed that occasionally something gets messed up in the browser's download cache and causes errors like this. I would suggest trying a different browser. (If you initially tried with Firefox, for example, try Chrome.)

If that doesn't help, contact support@profoundlogic.com, and we can give you another way to download the file.

Good luck!
FoxBill
Profound User
Posts: 38
Joined: Mon Jun 20, 2011 11:44 am
First Name: Bill
Last Name: Streit
Company Name: Fox Metro WRD
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Re: ProfoundUI Version 5.2

Post by FoxBill »

Scott,

I was able to get it to work on Chrome. This morning I tried to download using Firefox and IE neither one worked for me.
however I just tried on Chrome and the download worked.

Thanks for the help.

Bill
Scott Klement
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Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
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Re: ProfoundUI Version 5.2

Post by Scott Klement »

No problem, glad it worked!
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