Previous Screens Showing Through On Final Screen
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jdestes
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- First Name: Joel
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- City: Mason
- State / Province: Ohio
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Re: Previous Screens Showing Through On Final Screen
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Antonio
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- Joined: Fri Jun 29, 2012 2:33 pm
- First Name: Antonio
- Last Name: Ruballos
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Re: Previous Screens Showing Through On Final Screen
Joel,
I have an idea of what might be happening. Based on your description, users are first navigating to tab 1 and then to tab 2 correct? In that scenario, the height of the tab 1 screen is shorter than the height of the tab 2 screen. So when the tab 2 screen is displayed, it completely covers the tab 1 screen, and the tab 1 screen does not "leak through". However, a user then navigates from tab 2 to tab 4. The tab 4 screen is shorter in height than the tab 2 screen. What occurs then is that the tab 4 screen does not completely cover the tab 2 screen like the tab 2 screen does to tab 1. What you see happen then is that the remaining portion of tab 2 remains visible (since it is not cleared because overlay and assume are true) at the bottom when you navigate to tab 4 (so tab 2 "leaks through"). Does that make sense? This is why there is not a difference in the setups between your screens, because they are all set the same. It just so happens that the height of the screen that appears for tab 4 is shorter and does not completely cover the previous tab's screen.
A simple solution here would be to perhaps extend the height of the payment information css panel in the tab 4 screen so that it does completely cover the previous screen (this would be consistent with what you are already doing). Or shorten the height of the tab 2 screen, or a combination of both (whatever makes the most sense).
Let me know if my understanding of your system's navigation is correct. If not, perhaps we should arrange for a call where you can show me how the screens are navigated and what you are seeing.
I have an idea of what might be happening. Based on your description, users are first navigating to tab 1 and then to tab 2 correct? In that scenario, the height of the tab 1 screen is shorter than the height of the tab 2 screen. So when the tab 2 screen is displayed, it completely covers the tab 1 screen, and the tab 1 screen does not "leak through". However, a user then navigates from tab 2 to tab 4. The tab 4 screen is shorter in height than the tab 2 screen. What occurs then is that the tab 4 screen does not completely cover the tab 2 screen like the tab 2 screen does to tab 1. What you see happen then is that the remaining portion of tab 2 remains visible (since it is not cleared because overlay and assume are true) at the bottom when you navigate to tab 4 (so tab 2 "leaks through"). Does that make sense? This is why there is not a difference in the setups between your screens, because they are all set the same. It just so happens that the height of the screen that appears for tab 4 is shorter and does not completely cover the previous tab's screen.
A simple solution here would be to perhaps extend the height of the payment information css panel in the tab 4 screen so that it does completely cover the previous screen (this would be consistent with what you are already doing). Or shorten the height of the tab 2 screen, or a combination of both (whatever makes the most sense).
Let me know if my understanding of your system's navigation is correct. If not, perhaps we should arrange for a call where you can show me how the screens are navigated and what you are seeing.
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jdestes
- New User
- Posts: 11
- Joined: Mon Apr 07, 2014 5:17 pm
- First Name: Joel
- Last Name: Estes
- Company Name: WinWholesale
- Phone: 5132040238
- Address 1: 7811 Plantation Dr
- City: Mason
- State / Province: Ohio
- Zip / Postal Code: 45040
- Country: United States
- Contact:
Re: Previous Screens Showing Through On Final Screen
Antonio,
I don't really think that is the issue. The reason being that when a user moves from screen 1 to screen 4 screen 1 will also leak into screen 4. If we can set up a phone call to discuss and demo what is going on I would be happy to show you there. Let me know when you would be available and we can set something up.
Thanks,
Joel
I don't really think that is the issue. The reason being that when a user moves from screen 1 to screen 4 screen 1 will also leak into screen 4. If we can set up a phone call to discuss and demo what is going on I would be happy to show you there. Let me know when you would be available and we can set something up.
Thanks,
Joel
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Antonio
- Profound User
- Posts: 82
- Joined: Fri Jun 29, 2012 2:33 pm
- First Name: Antonio
- Last Name: Ruballos
- Company Name: Profound Logic
- Contact:
Re: Previous Screens Showing Through On Final Screen
Joel,
Sure, please shoot me an email at aruballos@profoundlogic.com and we can arrange a time for a call.
Thanks!
Sure, please shoot me an email at aruballos@profoundlogic.com and we can arrange a time for a call.
Thanks!
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