my profoundui designer licence vanished

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chris_rover
Profound User
Posts: 88
Joined: Tue Jun 01, 2010 11:31 am
First Name: christopher
Last Name: williams
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Address 2: ruimveldt
City: gerogetown
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Country: Guyana
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my profoundui designer licence vanished

Post by chris_rover »

Help anyone.
My designer licence is suddenly showing as a trial licence which has expired.
now none of my team can work.
the only thing I have noticed is that i had requested a trial licence for atrium, which has now expired.
Maybe that trial licence has over-written my paid licence?
Scott Klement
Experienced User
Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: my profoundui designer licence vanished

Post by Scott Klement »

It looks like Alex Roytman sent you some new keys in an e-mail. This problem should be resolved. If not, the best bet is to contact sales@profoundlogic.com
chris_rover
Profound User
Posts: 88
Joined: Tue Jun 01, 2010 11:31 am
First Name: christopher
Last Name: williams
Company Name: banks dih limited
Phone: 592-226-9584
Address 1: thirst park
Address 2: ruimveldt
City: gerogetown
State / Province: Outside Canada/USA
Zip / Postal Code: 0000
Country: Guyana
Contact:

Re: my profoundui designer licence vanished

Post by chris_rover »

Yes, Scott, He did send me a new trial licence. hopefully we we get the whole issue sorted out today
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