How do I find the cause of a GUI0115 or PUI0010 error?

[ChrisH]

Unrecoverable error GUI0115 occurred while handing an exception. The original exception id is PUI0010

[David]

PUI0010 is a message that simply indicates that the application job has gone into MSGW status -- usually for some runtime error in the program.

PUI then tries to read the messages from the job log for display on the browser screen. The GUI0115 (I think) indicates that it has failed to do so.

To see what actually went wrong, you can look in the application job's log.

We'd also like to determine, though, why it has failed to display the message for you. Are there any details in the log when this happens to indicate why?

[ChrisH]

I have not been informed that this has happened again. I will work with the application owner so that the next time it occurs proper problem determination is preformed based on the information you provided.