Charts re-sizing automatically

Use this board to ask questions or have discussions with other Rich Displays users.
Post Reply
nwhite1114
New User
Posts: 14
Joined: Tue Nov 10, 2009 5:43 pm
First Name: Natalie
Last Name: Kondratenko
Company Name: Dupre Logistics
Phone: 337-314-2304
Address 1: 201 Energy Parkway
Address 2: Suite 500
City: Lafayette
State / Province: Louisiana
Zip / Postal Code: 70508
Country: United States
Contact:

Charts re-sizing automatically

Post by nwhite1114 »

On my profoundui screen, I have a tab panel with 3D column charts on each panel. I also have a refresh button enabled. When I hit the refresh button, the charts sometimes re-size themselves so that they are smaller than the box alloted for them. Sometimes, they fill in the whole box and at other times one or more will shrink inside the box.

Is there some property that I should set to get them to remain static?
User avatar
David
Profound Logic Staff Member
Posts: 690
Joined: Fri Jan 04, 2008 12:11 pm
First Name: David
Last Name: Russo
Company Name: Profound Logic Software
Contact:

Re: Charts re-sizing automatically

Post by David »

Does this have to do with the data that is loaded in the chart? Some automatic resizing of the chart is normal, based on the data and descriptions that it has to display.

Is the data changing when you refresh?
nwhite1114
New User
Posts: 14
Joined: Tue Nov 10, 2009 5:43 pm
First Name: Natalie
Last Name: Kondratenko
Company Name: Dupre Logistics
Phone: 337-314-2304
Address 1: 201 Energy Parkway
Address 2: Suite 500
City: Lafayette
State / Province: Louisiana
Zip / Postal Code: 70508
Country: United States
Contact:

Re: Charts re-sizing automatically

Post by nwhite1114 »

No, the data isn't changing when I refresh and it resizes. Sometimes the chart is just larger and then sometimes it comes back smaller with the same exact data.
User avatar
David
Profound Logic Staff Member
Posts: 690
Joined: Fri Jan 04, 2008 12:11 pm
First Name: David
Last Name: Russo
Company Name: Profound Logic Software
Contact:

Re: Charts re-sizing automatically

Post by David »

I'm unable to recreate this in a simple test.

Are you able to attach a simple DDS and RPG example here that we can use to see the problem?
nwhite1114
New User
Posts: 14
Joined: Tue Nov 10, 2009 5:43 pm
First Name: Natalie
Last Name: Kondratenko
Company Name: Dupre Logistics
Phone: 337-314-2304
Address 1: 201 Energy Parkway
Address 2: Suite 500
City: Lafayette
State / Province: Louisiana
Zip / Postal Code: 70508
Country: United States
Contact:

Re: Charts re-sizing automatically

Post by nwhite1114 »

I tried to take my program and whittle it down to a simple example, but I can't recreate it with the simple example. Could we do a go-to meeting or something similar next week so that you could see the problem?
User avatar
David
Profound Logic Staff Member
Posts: 690
Joined: Fri Jan 04, 2008 12:11 pm
First Name: David
Last Name: Russo
Company Name: Profound Logic Software
Contact:

Re: Charts re-sizing automatically

Post by David »

Sure, our support team will be glad to have a look with you.

Just send an email to support or call our office anytime to arrange a get together with a support team member.
Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests