Unable to open Designed screens in Atrium

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arora.saurabh
New User
Posts: 18
Joined: Tue Oct 27, 2015 2:55 am
First Name: Saurabh
Last Name: Arora
Company Name: SESoftech
Phone: 9650896688
Country: India
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Unable to open Designed screens in Atrium

Post by arora.saurabh »

Hi Team,

We had trouble opening the profound designed screens through Atrium. Error 'Unable to reach server. Check your connection and try again.' pops up when accessing the option from the menu. Genie screens still work well through Atrium.

This problem started after the Chrome browser was updated to the latest version '64.0.3282.119'.

We are presently on profound version 5.10.1.

Please let me know if more information is required.

Thanks,
Saurabh Arora
Scott Klement
Experienced User
Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: Unable to open Designed screens in Atrium

Post by Scott Klement »

For any of these errors related to Chome version 64, even if slightly different from the other forum threads on this topic, please contact support@profoundlogic.com
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