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Cannot log into Atrium with Safari
Posted: Mon Sep 26, 2011 9:49 am
by Bryan641
When I try to sign on to Atrium using Safari 5.0 or 5.1, I just get a "User name or password is invalid" error. It works for IE 6-9, Firefox 4-6 and Google Chrome 14.
--Bryan
Re: Cannot log into Atrium with Safari
Posted: Mon Sep 26, 2011 2:35 pm
by David
We have been unable to recreate this in our own testing. We've tried Safari 5.1 on Windows and it seems to work fine.
Are you using a customized Atrium login page, or the shipped version?
Re: Cannot log into Atrium with Safari
Posted: Thu Sep 29, 2011 5:00 pm
by Bryan641
Shipped version. We replaced the background graphic only.
I just did a "Reset Safari," exited and restarted and I still get the same error.
Re: Cannot log into Atrium with Safari
Posted: Thu Sep 29, 2011 5:09 pm
by David
Not sure what the problem could be. In our own testing, it works just fine in Safari.
So, there are no known issues. Would recommend contacting technical support to get it sorted out.