IBM PTFs Required to Run Profound UI on V5R3

This is the knowledgebase for Profound UI, all resolved support and product questions are located here. Please search this forum before posting any new support and technical questions.
Locked
Profound Logic
Site Admin
Posts: 252
Joined: Fri Dec 14, 2007 1:09 pm
Contact:

IBM PTFs Required to Run Profound UI on V5R3

Post by Profound Logic »

Some V5R3 systems have bugs in the OS/400 ILE C/C++ runtime which prevent Profound UI from running properly.

In this case, attempting to access any Profound UI module in the browser results in the message "500 - Internal Server Error" or "Cannot Display Web Page" displaying in the browser.

The web server job logs show an error message similar to the following:

Code: Select all

 MCH4437    Escape                  40   07/13/10  11:38:27.342416  002C24   QZSRCGI     QHTTPSVR    *STMT
                                      From user . . . . . . . . . :   XXXXXXXXXX                                                          
                                      To module . . . . . . . . . :   ZSRVCGI                                                      
                                      To procedure  . . . . . . . :   BigSwitch                                                    
                                      Statement . . . . . . . . . :   3                                                            
                                      Message . . . . :   Program import not found.                                                
                                      Cause . . . . . :   The calling program PUI0004000 refers to a procedure or                  
                                        data export from service program QYPPRT370 which does not exist. The calling               
                                        program refers to export-ID X'000000C4', the service program defines only                  
                                        X'000000C3' exports. Recovery  . . . :   Recreate the calling program.                     
                                        Technical description . . . . . . . . :   The service program has been                     
                                        changed in an incompatible manner since the time the calling program was                   
                                        created and thus bound to the service program. Recreate the calling program.
The problem can be resolved by applying the following PTFs:

C++ Runtime
SI27832
SI27909

C Runtime
SI32070
SI37512
SI23500
SI13691

ILE
SI24074
Locked

Who is online

Users browsing this forum: No registered users and 3 guests