Profound Logic Forums

Posted: **Thu Jan 04, 2024 2:20 pm**

We have recently installed IBM's MFA (Advanced Authentication) on our box which currently uses Profound's UI Genie.

Has anyone else encountered a blank screen after entering their credentials and MFA rolling code in Genie? An extra enter is required to get to the main menu.

Posted: **Thu Feb 08, 2024 5:57 am**

jzotter wrote: ↑Thu Jan 04, 2024 2:20 pm We have recently installed IBM's MFA (Advanced Authentication) on our box which currently uses Profound's UI Genie.

Has anyone else encountered a blank screen after entering their credentials and MFA rolling code in Genie? An extra enter is required to get to the main menu.

Do you have a blank screen after setting up MFA with UI Genie? You are not alone. It appears that an additional "enter" may be required to access the main menu. Any suggestions or solutions are appreciated!

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