IBM's MFA with Profound Genie

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jzotter
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IBM's MFA with Profound Genie

Post by jzotter »

We have recently installed IBM's MFA (Advanced Authentication) on our box which currently uses Profound's UI Genie.

Has anyone else encountered a blank screen after entering their credentials and MFA rolling code in Genie? An extra enter is required to get to the main menu.
Marcellus
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Re: IBM's MFA with Profound Genie

Post by Marcellus »

jzotter wrote: Thu Jan 04, 2024 2:20 pm We have recently installed IBM's MFA (Advanced Authentication) on our box which currently uses Profound's UI Genie.

Has anyone else encountered a blank screen after entering their credentials and MFA rolling code in Genie? An extra enter is required to get to the main menu.
Do you have a blank screen after setting up MFA with UI Genie? You are not alone. It appears that an additional "enter" may be required to access the main menu. Any suggestions or solutions are appreciated!
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