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Responsive Layout in Mobile Client

Posted: Thu Jul 02, 2020 10:43 am
by Paul_Ramcharitar
I created a display using the Responsive Layout widget. It is made to run in mobile devices using the Profound Ui Mobile client app.

However, when I run it on a Samsung Tablet (Model: SM T285) using the mobile client, all of the content in the responsive layout seems to be condensed to horizontal lines. Please see attached image. If I run it in the chrome browser of the same device, it loads perfectly.

It also loads perfectly on:
- Apple iPad Pro 12.5" using the Profound Ui Mobile client app.
- Samsung Galaxy S7 Edge using the Profound Ui Mobile client app.
- Desktop browsers.

For some reason it is not loading correctly on the Samsung Tablet (Model: SM T285). Please assist.

Re: Responsive Layout in Mobile Client

Posted: Thu Jul 02, 2020 4:00 pm
by matt.denninghoff
HI. I wrote the responsive widget, and I can't see what's happening here without debugging it. I've seen things get compacted like that when the container that the responsive widget is inside does not have a height that the CSS rules can use.

As a workaround, you could try adding the widget inside another layout widget with a discrete height (specified in pixels) or set the "use viewport" property of the responsive layout to false to see if the container height is the problem.

Re: Responsive Layout in Mobile Client

Posted: Fri Jul 17, 2020 9:50 am
by Paul_Ramcharitar
Hi. I added the responsive layout in another layout and it is working now.

Thank you for your help.