Charts in 5.1.1

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devinst
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Joined: Mon Apr 20, 2009 11:26 am
First Name: Devin
Last Name: St. Germain
Company Name: Dupre Logistics, LLC
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Address 1: 201 Energy Pkwy. Ste. 500
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Charts in 5.1.1

Post by devinst »

I recently upgraded to 5.1.1. Now none of our charts will load. All have 'Loading Chart...' in them but never complete loading. I have tried recompiling the screen and program but that had no effect. I also tried recreating a chart but still no effect.
Did I miss something in the upgrade notes of a change that I have to make in the programs?
Thanks.!!
Colin McNeill
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Joined: Wed Oct 28, 2015 2:48 pm
First Name: Colin
Last Name: McNeill
Company Name: Profound Logic
City: Irvine
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Re: Charts in 5.1.1

Post by Colin McNeill »

We're not aware of these issues you're having. However, we'll create a support ticket and we'll contact you shortly.
devinst
Profound User
Posts: 80
Joined: Mon Apr 20, 2009 11:26 am
First Name: Devin
Last Name: St. Germain
Company Name: Dupre Logistics, LLC
Phone: 337.314.2259
Address 1: 201 Energy Pkwy. Ste. 500
City: Lafayette
State / Province: Louisiana
Zip / Postal Code: 70508
Country: United States
Contact:

Re: Charts in 5.1.1

Post by devinst »

Thank You.!!!
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