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Dialog Box - popup

Posted: Thu Sep 11, 2014 10:23 am
by slmcpherson
We have a SELECT box in ProfoundUI with a "error message" attached to it and when that error is turned on a record level dialog box shows up not the red popup box with the x. Any thoughts? I have checked there are no error messages on the record format level. It doesn't make sense why this is happening, but no where else.

Re: Dialog Box - popup

Posted: Thu Sep 11, 2014 10:40 am
by emhill
Make sure you don't have the error message location property set to "alert" for your message. That would pop up an alert box. It is the first property under the "Validation" heading.

Re: Dialog Box - popup

Posted: Thu Sep 11, 2014 10:46 am
by slmcpherson
Thanks! Unfortunately, the "error message location" value is blank. We don't usually set that with anything.

Re: Dialog Box - popup

Posted: Thu Sep 11, 2014 1:16 pm
by Scott Klement
It looks like your colleague, Lesley, is already working with our support team on this. You might want to check with her if they've discovered anything.

If that doesn't help, then please create a screen dump with Ctrl-F9 and post it here. (You can do this after closing the alert box, but while still on the screen.)

Re: Dialog Box - popup

Posted: Thu Sep 11, 2014 3:02 pm
by lesleyburton
Hi Scott, I did manage to resolve the problem by renaming the error indicators, the error now displays next to the field on the screen. Sheri and I have spent days investigating but still have no idea what caused the problem.

Re: Dialog Box - popup

Posted: Thu Sep 11, 2014 9:31 pm
by Scott Klement
Glad to hear that you got it working!