Dialog Box - popup

Use this board to ask questions or have discussions with other Rich Displays users.
Post Reply
slmcpherson
New User
Posts: 14
Joined: Tue Nov 26, 2013 11:12 am
First Name: sheri
Last Name: mcpherson
Company Name: winwholesale, inc.
Contact:

Dialog Box - popup

Post by slmcpherson »

We have a SELECT box in ProfoundUI with a "error message" attached to it and when that error is turned on a record level dialog box shows up not the red popup box with the x. Any thoughts? I have checked there are no error messages on the record format level. It doesn't make sense why this is happening, but no where else.
emhill
Experienced User
Posts: 116
Joined: Wed Sep 05, 2012 11:14 am
First Name: Eric
Last Name: Hill
Company Name: Integrated Corporate Solutions
Phone: 256-760-8239
Address 1: 501 S Wood Avenue
City: Florence
State / Province: Alabama
Zip / Postal Code: 35630
Country: United States
Contact:

Re: Dialog Box - popup

Post by emhill »

Make sure you don't have the error message location property set to "alert" for your message. That would pop up an alert box. It is the first property under the "Validation" heading.
slmcpherson
New User
Posts: 14
Joined: Tue Nov 26, 2013 11:12 am
First Name: sheri
Last Name: mcpherson
Company Name: winwholesale, inc.
Contact:

Re: Dialog Box - popup

Post by slmcpherson »

Thanks! Unfortunately, the "error message location" value is blank. We don't usually set that with anything.
Scott Klement
Experienced User
Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: Dialog Box - popup

Post by Scott Klement »

It looks like your colleague, Lesley, is already working with our support team on this. You might want to check with her if they've discovered anything.

If that doesn't help, then please create a screen dump with Ctrl-F9 and post it here. (You can do this after closing the alert box, but while still on the screen.)
lesleyburton
New User
Posts: 1
Joined: Tue Sep 09, 2014 12:56 pm
First Name: Lesley
Last Name: Burton
Company Name: IBS
City: kettering
State / Province: Ohio
Country: United States
Contact:

Re: Dialog Box - popup

Post by lesleyburton »

Hi Scott, I did manage to resolve the problem by renaming the error indicators, the error now displays next to the field on the screen. Sheri and I have spent days investigating but still have no idea what caused the problem.
Scott Klement
Experienced User
Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: Dialog Box - popup

Post by Scott Klement »

Glad to hear that you got it working!
Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests