Vanishing Cursor

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jdestes
New User
Posts: 11
Joined: Mon Apr 07, 2014 5:17 pm
First Name: Joel
Last Name: Estes
Company Name: WinWholesale
Phone: 5132040238
Address 1: 7811 Plantation Dr
City: Mason
State / Province: Ohio
Zip / Postal Code: 45040
Country: United States
Contact:

Vanishing Cursor

Post by jdestes »

Hello,

We have a program set up so that a user can enter in a search description in a text box and pull back data from a database in a grid. If the results return empty, we have the set focus property on the text box set on so that we can return the cursor to the text box and the user can enter in something else. The issue we are having however, is that the cursor is not returning to the text box on a failed search. In fact the cursor doesn't seem to appear anywhere on the screen. When we hit tab, the url on the top of the screen highlights indicating the cursor is up there. How could this happen and how can we resolve this issue?

Thanks,

Joel
Antonio
Profound User
Posts: 82
Joined: Fri Jun 29, 2012 2:33 pm
First Name: Antonio
Last Name: Ruballos
Company Name: Profound Logic
Contact:

Re: Vanishing Cursor

Post by Antonio »

Hello Joel,

Is it possible to send me a json screenshot, as well as a copy of this screen?

To grab a json screenshot, simply navigate to the screen experiencing this issue and press CTRL + F9; this will initiate the download of a file. Attach that file in an email and send it my way to aruballos@profoundlogic.com.

To send me a copy of your display file, simply open up the screen in the designer and select "Save As" at the top of the designer. Select the local tab and give the file a name and save it to your local machine. Then attach that file in an email as well and send it my way.

Thanks!
jdestes
New User
Posts: 11
Joined: Mon Apr 07, 2014 5:17 pm
First Name: Joel
Last Name: Estes
Company Name: WinWholesale
Phone: 5132040238
Address 1: 7811 Plantation Dr
City: Mason
State / Province: Ohio
Zip / Postal Code: 45040
Country: United States
Contact:

Re: Vanishing Cursor

Post by jdestes »

I have sent the email.

Thanks,

Joel
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