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Compatibility Issue

Posted: Mon Apr 15, 2013 7:15 pm
by swushw
Hello,

We are experiencing different behavior (on a right-click on a grid row) on a single specific machine. When tested on the same version of IE (version 9), normally the right click on a row will pass on information of that row. On this machine, the information of the last row on the grid is passed regardless of which row is clicked.

Any ideas on what else we should look for to isolate the problem?

Thanks in advance.

Re: Compatibility Issue

Posted: Wed Apr 17, 2013 12:01 pm
by Scott Klement
Could you, perhaps, send us a copy of your display file? You can use the Designer's "Save As" option to save it to a local file on your PC. It will save it in JSON format -- just send us that JSON file.

If you'd prefer not to post it publicly, you can e-mail it to support@profoundlogic.com

We will try to look at your display file and see if we can spot anything that might have compatibility problems.