unable to launch any program since upgrade of profoundui

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chris_rover
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unable to launch any program since upgrade of profoundui

Post by chris_rover »

Help! Since I upgraded to version 4.2.2, any program I launch in the designer, results in the message "your session has ended"
please help.
chris_rover
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Re: unable to launch any program since upgrade of profoundui

Post by chris_rover »

hello, can anyone help me? my entire development team is stuck, and i can't tell if any program changes I make works.
chris_rover
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Re: unable to launch any program since upgrade of profoundui

Post by chris_rover »

Help needed please.
chris_rover
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Re: unable to launch any program since upgrade of profoundui

Post by chris_rover »

CAN ANYBODY HELP PLEASE?
jac53
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Re: unable to launch any program since upgrade of profoundui

Post by jac53 »

Any luck?
chris_rover
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Re: unable to launch any program since upgrade of profoundui

Post by chris_rover »

no luck at all, no reply from Profound Tech support either. you are my first response.
I am getting pretty desperate, thinking of reverting back to previous version.
jac53
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Re: unable to launch any program since upgrade of profoundui

Post by jac53 »

You had a security isssue before. Did you check the authority of those files were changed with the new release?
Antonio
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Re: unable to launch any program since upgrade of profoundui

Post by Antonio »

Hello Chris,

Would you mind providing some screenshots of your issue? I just want to verify I understand your issue correctly.

What jac suggested is one option you can take a look at. Also, depending on what browser you are using, it might help if you use the debugging tools for your browser and check if any errors pop up. These will help me in debugging your particular issue. At the moment, I am not aware of any other users with this particular issue so I will need this information from you (and possibly more as I continue) before I can move forward.
chris_rover
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City: gerogetown
State / Province: Outside Canada/USA
Zip / Postal Code: 0000
Country: Guyana
Contact:

Re: unable to launch any program since upgrade of profoundui

Post by chris_rover »

that issue of authority was corrected in the next release.
the joblog does not show any messages, so even if that was the probelm, I am unable to acertain which files to check.

attached is the screen-shot of the issue
Attachments
profound error.docx
(48.93 KiB) Downloaded 953 times
chris_rover
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Posts: 88
Joined: Tue Jun 01, 2010 11:31 am
First Name: christopher
Last Name: williams
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Phone: 592-226-9584
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Address 2: ruimveldt
City: gerogetown
State / Province: Outside Canada/USA
Zip / Postal Code: 0000
Country: Guyana
Contact:

Re: unable to launch any program since upgrade of profoundui

Post by chris_rover »

Help!!!
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