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Installation error with PUI 3.3.1

Posted: Tue Feb 14, 2012 4:33 am
by YehudaV
I tried twice, but getting the same error during the installation of the new version.
550-Error occured on command CALL PGM(QTEMP/INSTALL) PARM(PROFOUNDUI).
550 Cause code is CEE9901; message text not available.

How can we go around this?

Re: Installation error with PUI 3.3.1

Posted: Tue Feb 14, 2012 10:40 am
by Rob
A good way to see what is going on is to look in the FTP server job log. This should contain a message explaining exactly what the error is. To see the log, first run the installer again and leave this error window open – if you close it the FTP job ends and the log becomes difficult to find.

With the window open, go to a command line and use:

WRKACTJOB JOB(QTFTP*)

This will show you the FTP server jobs. You should be able to see which one is running the INSTALL program. Have a look at the bottom of the job log – it should explain why the object was not restored. What does it have to say about that?

Often it is the PUISAMPLES library that is locked.

Re: Installation error with PUI 3.3.1

Posted: Tue Feb 14, 2012 11:19 am
by YehudaV
Thank you Rob,
The problem was, that both PROFOUNDUI and PUISAMPLES was in the library list.
After removing both from the library list, the installation went smoothly.

Yehuda