Find/Filter

Use this board to ask questions or have discussions with other Rich Displays users.
rjiron
Profound User
Posts: 34
Joined: Fri Dec 27, 2013 5:30 pm
First Name: Roberto
Last Name: Jiron
Company Name: Sinclair
City: Utah
State / Province: Utah
Zip / Postal Code: 84102
Country: United States
Contact:

Find/Filter

Post by rjiron »

I'm using sub file an a tab and applying the find/filter, but when I do a right click and press find or filter options, the field selection does not show up at all, any idea why?
User avatar
Glenn
Profound Logic Staff Member
Posts: 124
Joined: Mon Apr 14, 2014 4:08 pm
First Name: Glenn
Last Name: Hopwood
Company Name: Profound Logic Software
State / Province: Ohio
Country: United States
Contact:

Re: Find/Filter

Post by Glenn »

Roberto,

Some things to check:
- Are the properties turned on ('find option' and 'filter option')?
- Is it a database driven grid? If so, the find/filter options are not supported.
- Is the find/filter textbox located in an unexpected place? We have recently fixed an issue with this behavior.

Glenn
rjiron
Profound User
Posts: 34
Joined: Fri Dec 27, 2013 5:30 pm
First Name: Roberto
Last Name: Jiron
Company Name: Sinclair
City: Utah
State / Province: Utah
Zip / Postal Code: 84102
Country: United States
Contact:

Re: Find/Filter

Post by rjiron »

Glenn,

- Properties are turned on
- It's not a database driven
- What do you mean with unexpected place ? the searching field would come up above the grid, right?

Roberto.
kyosuke
New User
Posts: 16
Joined: Mon Jan 18, 2016 5:50 am
First Name: alexis
Last Name: boisson
Company Name: tereva
Contact:

Re: Find/Filter

Post by kyosuke »

Hello,

yes in theory but if your subfile is in window, there is a little bug.
bug.JPG
bug.JPG (82.79 KiB) Viewed 3352 times
And if your window pop over the textbox you would not see it
User avatar
Glenn
Profound Logic Staff Member
Posts: 124
Joined: Mon Apr 14, 2014 4:08 pm
First Name: Glenn
Last Name: Hopwood
Company Name: Profound Logic Software
State / Province: Ohio
Country: United States
Contact:

Re: Find/Filter

Post by Glenn »

rjiron wrote: - What do you mean with unexpected place ? the searching field would come up above the grid, right?
Yes, the textbox should appear above the grid. We have had a report of the textbox appearing in an incorrect position in 5.3.2. If this is the issue, we have a patch available.

Regardless of whether this is your issue, could you send a message to support@profoundlogic.com with a screendump from the screen with the find/filter not working?

Directions for obtaining a screendump (if you are not aware)..
- Navigate to the screen in question
- Press ctrl+F9
- A file named 'json.txt' will be downloaded to the location configured in your browser (or your browser will prompt you to open or save).
- Attach this file to your message

Glenn
rjiron
Profound User
Posts: 34
Joined: Fri Dec 27, 2013 5:30 pm
First Name: Roberto
Last Name: Jiron
Company Name: Sinclair
City: Utah
State / Province: Utah
Zip / Postal Code: 84102
Country: United States
Contact:

Re: Find/Filter

Post by rjiron »

Glenn,

Great !! you all right, it's working now.

Thank you so much for your time.
Roberto.
User avatar
Glenn
Profound Logic Staff Member
Posts: 124
Joined: Mon Apr 14, 2014 4:08 pm
First Name: Glenn
Last Name: Hopwood
Company Name: Profound Logic Software
State / Province: Ohio
Country: United States
Contact:

Re: Find/Filter

Post by Glenn »

Roberto,

So we can get the answer in the forums, could you tell us what you did to fix your issue?

Glenn
rjiron
Profound User
Posts: 34
Joined: Fri Dec 27, 2013 5:30 pm
First Name: Roberto
Last Name: Jiron
Company Name: Sinclair
City: Utah
State / Province: Utah
Zip / Postal Code: 84102
Country: United States
Contact:

Re: Find/Filter

Post by rjiron »

Sorry Glenn, I thought you wrote the above, basically what I did was remove the screen as a window and remove some underline header that had above the sub file, but I will install the new patch to fix that issue.

Thanks.
Roberto.
rjiron
Profound User
Posts: 34
Joined: Fri Dec 27, 2013 5:30 pm
First Name: Roberto
Last Name: Jiron
Company Name: Sinclair
City: Utah
State / Province: Utah
Zip / Postal Code: 84102
Country: United States
Contact:

Re: Find/Filter

Post by rjiron »

Hello,

do you already find the solution to use the Find/Filter options, when we define the screen as a window?
rjiron
Profound User
Posts: 34
Joined: Fri Dec 27, 2013 5:30 pm
First Name: Roberto
Last Name: Jiron
Company Name: Sinclair
City: Utah
State / Province: Utah
Zip / Postal Code: 84102
Country: United States
Contact:

Re: Find/Filter

Post by rjiron »

Only to close the circle of the previous question: Yes, in the 5.4.0 release, that problem was resolved.
Post Reply

Who is online

Users browsing this forum: No registered users and 4 guests