Launch Preview: How to change the bright red background?

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JeremyDeal
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Launch Preview: How to change the bright red background?

Post by JeremyDeal »

I've tried searching for this but was unable to find an answer. I'm having an issue where I am mocking up profound screens to show clients but when I Launch Preview the background is a bright distracting red! How do I change this red color? I've unsuccessfully looked for Background color properties as well as Canvas color properties.

Attached is a screen demonstrating the issue.
Attachments
How do I remove the red background on Launch Preview?
How do I remove the red background on Launch Preview?
ProfoundCapture.JPG (110.96 KiB) Viewed 1387 times
Scott Klement
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Re: Launch Preview: How to change the bright red background?

Post by Scott Klement »

I have never seen this problem before.

Does this only occur in 'Launch Preview' or does it occur when you actually run your screens as well?

Does it happen with all display files, or only a particular one?

Do you have any CSS files that might be modifying the background color?
JeremyDeal
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Country: United States
Contact:

Re: Launch Preview: How to change the bright red background?

Post by JeremyDeal »

Scott Klement wrote:I have never seen this problem before.
Does this only occur in 'Launch Preview' or does it occur when you actually run your screens as well?
Does it happen with all display files, or only a particular one?
Do you have any CSS files that might be modifying the background color?
Thank you for your reply and being patient while I searched for a style...
—This currently only happens in Launch Preview mode - not when running the screens.
—It happens across the board on all display files when using Launch Preview.
—I searched for a style that might effect only the Launch Preview, but I cannot locate one?
mpilo0
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Re: Launch Preview: How to change the bright red background?

Post by mpilo0 »

Try hitting Right click + inspect element to check from where it is getting it's red background during the preview mode.

Maybe that will give you a clue to where the css is comming from?
Scott Klement
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Re: Launch Preview: How to change the bright red background?

Post by Scott Klement »

I haven't seen this before, and unfortunately, it's not clear to me why you're getting this background.

For sure, you could try to troubleshoot it yourself using the browser's developer tools, as Michael suggests.

But, if you need help from us, I would suggest filing a support request so someone from our staff can work together with you to figure out what's going on. You can file a support request by e-mailing support@profoundlogic.com
JeremyDeal
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Joined: Thu Dec 12, 2013 9:39 am
First Name: Jeremy
Last Name: Deal
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Address 1: 632 West Oak Dr.
City: Lakeland
State / Province: Florida
Zip / Postal Code: 33803
Country: United States
Contact:

Re: Launch Preview: How to change the bright red background?

Post by JeremyDeal »

Sorry it took so long to get back here. I did find the issue and it was CSS related. So thank you for Scott Klement for the pointing me down the CSS path. Offending snippet of CSS was:

body {
background-color: ff3333;
}

Im thankful for this forum. Appreciate the replies guys!
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