Windows 8/IE 11 Java Problem

[brett.elston]

Hi,

We seem to be experiencing a problem with new machines that are rolled out with Windows 8 and IE 11. We use the "loadPCCommandApplet(); pui["keep alive interval"] = 1800;", with onclick events such as "var command= "C:\\Ordirope\\ArgoLineClient24\\ArgoLineClient.exe"; runPCCommand(command);" to run executables from within Profound.

These new machines don't seem to run this anymore. We do not receive any error messages it simply does not run. Has anyone else experienced this this problem and if so is there a fix?

Thanks in advance.

[Scott Klement]

The "keep alive interval" is unrelated to running commands and unrelated to Java.

For the loadPCCommandApplet and runPCCommand, these use Java. Oracle broke backward-compatibility in recent versions of Java, so it was necessary to rewrite part of how these work. Please make sure you are running Profound UI version 4.7.1 and Java version 7u45. Then things should work properly.

[brett.elston]

Thank you Scott,

We will upgrade and let you know.

[brett.elston]

Hi Scott,

OK we have now upgraded to the latest release of Profound and ensured that Java 7.45 is loaded. We are still experiencing problems with Windows 8 machines though. We have not been able to get one of them to work. Unfortunately all new machines purchased come with Win 8 pre-loaded so it's a bit of a worry.

I have tried many combinations with I.E 8, I.E 9, I.E 10, I.E 11, Chrome, and Opera but it does seem to be Windows that has the problem.

Regards