Converted Rich Display file can not be opened

Use this board to ask questions or have discussions with other Rich Displays users.
Post Reply
YehudaV
New User
Posts: 19
Joined: Tue Nov 10, 2009 3:59 am
First Name: Yehuda
Last Name: Vago
Company Name: iITc
Phone: +972 3 5320805
Country: Israel
Contact:

Converted Rich Display file can not be opened

Post by YehudaV »

Hello,

I'm getting frustrated. Converted and saved Rich Display file can not be re-opened. I'm getting the error message: Unable to open. Response is invalid. Expected ':'.

I also tried to complie it and getting the message that the file compiled successfully, but the object doesn't exist.

Any help is appreciated.
Scott Klement
Experienced User
Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: Converted Rich Display file can not be opened

Post by Scott Klement »

This sounds pretty serious. Can you please contact Profound Logic support by e-mailiing support@profoundlogic.com? Please include a copy of the screen so we can try converting it, and seeing if we can reproduce the problem where you cannot open the screen once it has been converted.
YehudaV
New User
Posts: 19
Joined: Tue Nov 10, 2009 3:59 am
First Name: Yehuda
Last Name: Vago
Company Name: iITc
Phone: +972 3 5320805
Country: Israel
Contact:

Re: Converted Rich Display file can not be opened

Post by YehudaV »

Thank you Scott,
I sent the email with both the converted and the original screens.

Yehuda
Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests