Getting 403 when using changepass

[mwalter]

We have an Atrium option for users to change their password. It calls /profoundui/changepass. When ever any user clicks the submit button, we get a 403 Permission error and the password is not changed.

[Scott Klement]

The default httpd.conf file that Profound Logic provides has this directive:

Code: Select all

Alias /profoundui/changepass /www/profoundui/htdocs/profoundui/userdata/html/change_password.html

Is your directive the same, or is it modified?

Does the QTMHHTTP userid have authority to the IFS file that is listed in the Alias?

Or, is the error occuring at a different point in the process?

Did you look at the error log to see if there's any more detail?

[mwalter]

Thanks for the reply, Scott. Our hardware tech got it working. Not sure what he did.