PUIWRKSPLF - files get errors

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DavidBal
Profound User
Posts: 24
Joined: Fri Apr 13, 2018 4:06 am
First Name: David
Last Name: Baltromei
Company Name: H. Gautzsch Firmengruppe
Country: Germany
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PUIWRKSPLF - files get errors

Post by DavidBal »

Hi @all,

in our special departments, we want to use the PUIWRKSPLF program, so that the employees work with their spoolfiles as a pdf or text at the pc.

Most of the time it works perfect but we have spoolfiles which not open in the browser or local.
What I did is, that I changed the DSPF with some JavaScript in our genie skin to have the possibility to use the find and filter function.

Problems:
After I filter the subfile the button click does not work anymore.
If we filter, mark one file and click on a button (text/pdf) we get the following error.
This works only when we double click on the files.
Error in chrome and firefox:
button-click.PNG
button-click.PNG (317.73 KiB) Viewed 1004 times
In one specific file we get this error when we double click on it.
Errors in chrome and firefox double-click:
error_double-click.PNG
error_double-click.PNG (83.69 KiB) Viewed 1004 times
If we download these files, we are also not able to see them. In green-screen they are available.

I do not think that this is a profound problem, but maybe someone here has an idea to fix it.

Thanks and best regards

David
dnsanford
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Last Name: S
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Re: PUIWRKSPLF - files get errors

Post by dnsanford »

Did you find a solution to this? I have the same problem.
DavidBal
Profound User
Posts: 24
Joined: Fri Apr 13, 2018 4:06 am
First Name: David
Last Name: Baltromei
Company Name: H. Gautzsch Firmengruppe
Country: Germany
Contact:

Re: PUIWRKSPLF - files get errors

Post by DavidBal »

Unfortunatly not. I got no response to this.
Scott Klement
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Posts: 2711
Joined: Wed Aug 01, 2012 8:58 am
First Name: Scott
Last Name: Klement
Company Name: Profound Logic
City: Milwaukee
State / Province: Wisconsin

Re: PUIWRKSPLF - files get errors

Post by Scott Klement »

Please remember that this is the "community forum". The idea here is that you can ask a question of all users of the product, so you can share ideas and thoughts with other Profound UI customers about things.

When you post a question in these forums, it is saying "hey, does anyone happen to know about this?"

This is not technical support.

If you wish to ask our Support team for assistance and you have a maintenance contract with Profound Logic, you can do so by e-mailing support@profoundlogic.com or using one of the other options on our contact page, here: https://www.profoundlogic.com/contact/
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