Error Loading Users

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devinst
Profound User
Posts: 80
Joined: Mon Apr 20, 2009 11:26 am
First Name: Devin
Last Name: St. Germain
Company Name: Dupre Logistics, LLC
Phone: 337.314.2259
Address 1: 201 Energy Pkwy. Ste. 500
City: Lafayette
State / Province: Louisiana
Zip / Postal Code: 70508
Country: United States
Contact:

Error Loading Users

Post by devinst »

When attempting to bring up a user group I get an error stating
"Unable to load users. The server response is missing or invalid. SyntaxError: Expected '}'."
I think I know what the problem is. When I added a user I put a nick name for that user in double quotes. For example John "Bob" Doe. I only get the error on that user group. All others load fine. When I attempt to read that user, I get the message that the user already exist. Can someone tell me the data file that the users are kept in so that I can manually remove the double quotes?

Thanks......
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David
Profound Logic Staff Member
Posts: 690
Joined: Fri Jan 04, 2008 12:11 pm
First Name: David
Last Name: Russo
Company Name: Profound Logic Software
Contact:

Re: Error Loading Users

Post by David »

The users are stored in file PROFOUNDUI/ATUSERSP. The display name for the users is field AUNAME.

You should be able to fix the problem by editing that field.

Meanwhile we'll check into the problem with quotes -- you should be able to use those without causing this type of problem.
devinst
Profound User
Posts: 80
Joined: Mon Apr 20, 2009 11:26 am
First Name: Devin
Last Name: St. Germain
Company Name: Dupre Logistics, LLC
Phone: 337.314.2259
Address 1: 201 Energy Pkwy. Ste. 500
City: Lafayette
State / Province: Louisiana
Zip / Postal Code: 70508
Country: United States
Contact:

Re: Error Loading Users

Post by devinst »

I made the change to the field in the file and all is working great now. Thanks.
User avatar
David
Profound Logic Staff Member
Posts: 690
Joined: Fri Jan 04, 2008 12:11 pm
First Name: David
Last Name: Russo
Company Name: Profound Logic Software
Contact:

Re: Error Loading Users

Post by David »

Great.

Meanwhile, we have corrected the issue for the next update to Profound UI. Once this is in place, you can use any characters you want in the display name without any trouble.
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