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my profoundui designer licence vanished

Posted: Thu Jul 04, 2013 9:55 am
by chris_rover
Help anyone.
My designer licence is suddenly showing as a trial licence which has expired.
now none of my team can work.
the only thing I have noticed is that i had requested a trial licence for atrium, which has now expired.
Maybe that trial licence has over-written my paid licence?

Re: my profoundui designer licence vanished

Posted: Fri Jul 05, 2013 2:49 am
by Scott Klement
It looks like Alex Roytman sent you some new keys in an e-mail. This problem should be resolved. If not, the best bet is to contact sales@profoundlogic.com

Re: my profoundui designer licence vanished

Posted: Fri Jul 05, 2013 10:22 am
by chris_rover
Yes, Scott, He did send me a new trial licence. hopefully we we get the whole issue sorted out today