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Scanning Error message

Posted: Tue May 21, 2013 4:16 am
by BabCraig
We are attempting to scan through the application 'Profund Solutions' 'Profund Classic 6.7'. When clicking the "View" button we get the following error dialog box appear.

Title of Dialog Box
'PME Runtime Error'
PSclassicDataGatewayproject.dll not found

Has anybody come across this issue before or have any advice on a potential fix please.

also attached actual error dialog box.

Regards

Re: Scanning Error message

Posted: Tue May 21, 2013 12:19 pm
by Scott Klement
Are you certain that this is a product of ours? I've not heard of "Profound Classic 6.7".

This is Profound Logic Software, Inc. Possibly "Profound Solutions" is someone else?