When attempting to bring up a user group I get an error stating
"Unable to load users. The server response is missing or invalid. SyntaxError: Expected '}'."
I think I know what the problem is. When I added a user I put a nick name for that user in double quotes. For example John "Bob" Doe. I only get the error on that user group. All others load fine. When I attempt to read that user, I get the message that the user already exist. Can someone tell me the data file that the users are kept in so that I can manually remove the double quotes?
Thanks......
Error Loading Users
-
- Profound User
- Posts: 80
- Joined: Mon Apr 20, 2009 11:26 am
- First Name: Devin
- Last Name: St. Germain
- Company Name: Dupre Logistics, LLC
- Phone: 337.314.2259
- Address 1: 201 Energy Pkwy. Ste. 500
- City: Lafayette
- State / Province: Louisiana
- Zip / Postal Code: 70508
- Country: United States
- Contact:
- David
- Profound Logic Staff Member
- Posts: 690
- Joined: Fri Jan 04, 2008 12:11 pm
- First Name: David
- Last Name: Russo
- Company Name: Profound Logic Software
- Contact:
Re: Error Loading Users
The users are stored in file PROFOUNDUI/ATUSERSP. The display name for the users is field AUNAME.
You should be able to fix the problem by editing that field.
Meanwhile we'll check into the problem with quotes -- you should be able to use those without causing this type of problem.
You should be able to fix the problem by editing that field.
Meanwhile we'll check into the problem with quotes -- you should be able to use those without causing this type of problem.
-
- Profound User
- Posts: 80
- Joined: Mon Apr 20, 2009 11:26 am
- First Name: Devin
- Last Name: St. Germain
- Company Name: Dupre Logistics, LLC
- Phone: 337.314.2259
- Address 1: 201 Energy Pkwy. Ste. 500
- City: Lafayette
- State / Province: Louisiana
- Zip / Postal Code: 70508
- Country: United States
- Contact:
Re: Error Loading Users
I made the change to the field in the file and all is working great now. Thanks.
- David
- Profound Logic Staff Member
- Posts: 690
- Joined: Fri Jan 04, 2008 12:11 pm
- First Name: David
- Last Name: Russo
- Company Name: Profound Logic Software
- Contact:
Re: Error Loading Users
Great.
Meanwhile, we have corrected the issue for the next update to Profound UI. Once this is in place, you can use any characters you want in the display name without any trouble.
Meanwhile, we have corrected the issue for the next update to Profound UI. Once this is in place, you can use any characters you want in the display name without any trouble.
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