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Convert DDS Source just hangs at "Loading Profound UI..."

Posted: Tue Oct 12, 2010 1:47 pm
by Bryan641
When I click on "Convert DDS Source" the browser just displays "Loading Profound UI" and never moves from that screen. FWIW, I upgraded to 2.1.5 last week, but I don't recall trying the convert option previously.

--Bryan

Re: Convert DDS Source just hangs at "Loading Profound UI..."

Posted: Tue Oct 12, 2010 2:35 pm
by kevinh
We have the same issue with 2.1.5 but if you instead open the Visual Designer and from there click Convert(beta) you can start the conversion that way until they get the other way fixed.

Re: Convert DDS Source just hangs at "Loading Profound UI..."

Posted: Wed Oct 13, 2010 8:23 am
by Bryan641
Error console shows "pui.cnv.themes.Wj()[0] is undefined" in designer.js. Same error if I click the "Convert (Beta)" button in Visual Designer. Will try 2.1.6 today and see if the problem is resolved.

Re: Convert DDS Source just hangs at "Loading Profound UI..."

Posted: Wed Oct 13, 2010 9:33 am
by Bryan641
Version 2.1.6 resolved the issue.

Re: Convert DDS Source just hangs at "Loading Profound UI..."

Posted: Wed Oct 13, 2010 2:20 pm
by tholt
We saw this at 2.1.5 for the DDS converter, but the Visual Designer worked OK. Now at 2.1.6, both hang on the "Loading Profound UI..." page. One time, after a restart of the server instance, both worked, but then failed the next time. If I click the browser "stop" button, the designer page displays and appears to work (at least it will open an existing source member).

Re: Convert DDS Source just hangs at "Loading Profound UI..."

Posted: Sat Oct 16, 2010 12:43 pm
by Alex
Version 2.1.6 should have solved this problem. It's possible that your browser is caching JavaScript files from the previous version. Try clearing the browser's cache. Let me know if that helps.