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Getting 403 when using changepass

Posted: Mon Jul 13, 2020 11:56 am
by mwalter
We have an Atrium option for users to change their password. It calls /profoundui/changepass. When ever any user clicks the submit button, we get a 403 Permission error and the password is not changed.

Re: Getting 403 when using changepass

Posted: Mon Jul 13, 2020 12:07 pm
by Scott Klement
The default httpd.conf file that Profound Logic provides has this directive:

Code: Select all

Alias /profoundui/changepass /www/profoundui/htdocs/profoundui/userdata/html/change_password.html
Is your directive the same, or is it modified?

Does the QTMHHTTP userid have authority to the IFS file that is listed in the Alias?

Or, is the error occuring at a different point in the process?

Did you look at the error log to see if there's any more detail?

Re: Getting 403 when using changepass

Posted: Wed Jul 15, 2020 11:46 am
by mwalter
Thanks for the reply, Scott. Our hardware tech got it working. Not sure what he did.