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Printer Error Messages

Posted: Mon Nov 13, 2017 3:54 am
by dabeda
Hello!

Is there any possibility to receive Printer Inquiry Messages through a RichDisplay and reply to these messages?
We use quite a few continuous printers which send messages to the responsible user if a change of the formtype is needed and so on.
If the messages are sent through puibrkmsgq, the message pops up, but a reply is not possible and the spool goes from msgw to hld status.
Our users rely heavily on those messages, so for now I can only tell them to use greenscreen if they are responible for the printer.
This is not the best solution. :-(
As long as they work in Genie it is not so bad, but we are switching to RichDisplay program by program.
Are we the only ones who use printermessages?
Any thoughts?

Regards
Peter

Re: Printer Error Messages

Posted: Mon Nov 13, 2017 4:00 pm
by Scott Klement
You can run your Rich Displays from within Genie. If you do that, you'll be able to use the IBM tools such as WRKSPLF, WRKOUTQ, DSPMSG, etc to work with the spooled files.

Re: Printer Error Messages

Posted: Wed Dec 20, 2017 12:21 pm
by pkenosky
Ran into same problem.... Here is what i did

after i print i call a program that calls the api QMHRCVM which gets messages from the msgQ.
If there is any messages I display a window with the message and allow user to reply through a textbox.
I then call QMHSNDRM to send the reply to the msgq.

hope this helps