Printer Error Messages
Posted: Mon Nov 13, 2017 3:54 am
Hello!
Is there any possibility to receive Printer Inquiry Messages through a RichDisplay and reply to these messages?
We use quite a few continuous printers which send messages to the responsible user if a change of the formtype is needed and so on.
If the messages are sent through puibrkmsgq, the message pops up, but a reply is not possible and the spool goes from msgw to hld status.
Our users rely heavily on those messages, so for now I can only tell them to use greenscreen if they are responible for the printer.
This is not the best solution. :-(
As long as they work in Genie it is not so bad, but we are switching to RichDisplay program by program.
Are we the only ones who use printermessages?
Any thoughts?
Regards
Peter
Is there any possibility to receive Printer Inquiry Messages through a RichDisplay and reply to these messages?
We use quite a few continuous printers which send messages to the responsible user if a change of the formtype is needed and so on.
If the messages are sent through puibrkmsgq, the message pops up, but a reply is not possible and the spool goes from msgw to hld status.
Our users rely heavily on those messages, so for now I can only tell them to use greenscreen if they are responible for the printer.
This is not the best solution. :-(
As long as they work in Genie it is not so bad, but we are switching to RichDisplay program by program.
Are we the only ones who use printermessages?
Any thoughts?
Regards
Peter