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Unable to Perform Tablet Right-Click

Posted: Mon Oct 31, 2016 2:49 pm
by jthomas19
When interacting with a Profound generated screen on a Mobile Device (Microsoft Tablet), we are unable to get right-click to function successfully on an output file when using "Tablet Mode" (Finger input) on the Tablet. When using a mouse on the same tablet, it is possible to successfully use the right-click functionality. The use case where this issue is occurring is when a user wishes to filter data by right-clicking on a column. The right-click menu for Internet Explorer is displayed instead of the right-click for filtering the column data.

Is there anything we have to do in Visual Designer to get this to function correctly?

Re: Unable to Perform Tablet Right-Click

Posted: Mon Oct 31, 2016 4:07 pm
by jthomas19
As an additional note, right-clicking on the same column on an iPhone resulted in successfully performing a right-click in ProfoundUI. This appears to only be an issue on Microsoft mobile devices.

Re: Unable to Perform Tablet Right-Click

Posted: Mon Oct 31, 2016 4:14 pm
by Scott Klement
Unfortunately, the only answer I can give you is "I don't know", as I'm not familiar with Microsoft Tablets. Maybe somone else in the forums knows?

If you don't get any answers, you might want to create a support ticket with Profound Logic.

Re: Unable to Perform Tablet Right-Click

Posted: Wed Nov 02, 2016 9:27 am
by jthomas19
After some further research on this issue, it appears that Microsoft Edge and IE when run on a Microsoft tablet simply is unable to perform a context specific right-click when using your finger. This is a limitation with Microsoft tablets. Connecting a mouse and right-clicking does provide a context specific right-click (User is able to filter and sort data columns).

iOS devices (iPad and iPhone) using Safari does successfully allow context specific right-clicking, so this appears to be an issue unique to Microsoft Tablets and not a Profound or iSeries issue.

Re: Unable to Perform Tablet Right-Click

Posted: Wed Nov 02, 2016 3:51 pm
by Scott Klement
Ah, well that's a bummer!