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Sliding Scrollbar/Internet Explorer 10

Posted: Wed Sep 18, 2013 3:32 pm
by MLC601
We're seeing some issues with internet explorer 10 and a sliding scrollbar on a load-all subfile grid. The grid has 5 rows. When we click on the up/down arrows on the scrollbar, nothing happens. We have to click 2 or three times to get the grid to scroll. Moving the slider seems to work fine.

We're only seeing this behavior with IE 10. Chrome and FireFox (both most recent versions) work correctly.

I realize that this might be Microsoft's problem but any help would be appreciated.

Mark

Re: Sliding Scrollbar/Internet Explorer 10

Posted: Wed Sep 18, 2013 3:42 pm
by Scott Klement
Does this only occur in one application? Or does it happen in all load-all subfiles?

Can you create a JSON dump for me with Ctrl-F9? Just navigate to the screen, press Ctrl-F9, and it'll ask to download a json.txt file. E-mail this to me, or post it as an attachment to a forum message.

Thanks

Re: Sliding Scrollbar/Internet Explorer 10

Posted: Wed Sep 18, 2013 3:52 pm
by MLC601
We've only recently noticed this. I haven't checked our other load all applications. The biggest difference with this one is that it only has 5 rows (including the header) where most of our others are >10 rows.

I emailed you the JSON.

Thanks,

Mark

Re: Sliding Scrollbar/Internet Explorer 10

Posted: Thu Sep 19, 2013 11:29 pm
by Scott Klement
Mark, we took a look at this... and unfortunately, there's not much we can do about it.

The scrollbar, itself, doesn't work in "rows", but rather it scrolls based on a certain number of pixels. And, unfortunately, we can't control the number of pixels, or modify it's behavior -- this is done by the browser, not by our code, and each browser does it a little bit differently.

In this case, it appears that the way IE10 does it is not very nice... Unfortunately, nothing we can do to help, this time.