Profound Logic Forums

Hi, i can't access to the Atrium Interface with my IBMi profile. The system return the following error:
User profile DDIACK not found..

Thanks.

Users have to be configured in Atrium before they can sign in. You'll need to ask whomever is your Atrium administrator to add you. The error message you posted means that the user profile has an account on the system, but is not set up in Atrium's users database.

When Atrium is first installed, whomever is the first to sign into it will automatically be made an administrator. That person is then expected to set up the other users (or, possibly create another administrator, so that the new admin creates the users, etc.)

If you don't know who the administrator(s) are for your site, you can find out by querying the ATUSERSP file (which is in the PROFOUNDUI library, or whichever library you installed Profound UI into.)

For example: This will tell you which users have aurole=2 (which means they are administrators). You could then ask an administrator to set up you and give you the access you need.

Alternately, you can make yourself an administrator by changing your own role (in that file) to 2, as well.

Does that help?

Thanks. Scott

Scott Klement wrote:Users have to be configured in Atrium before they can sign in. You'll need to ask whomever is your Atrium administrator to add you. The error message you posted means that the user profile has an account on the system, but is not set up in Atrium's users database.

When Atrium is first installed, whomever is the first to sign into it will automatically be made an administrator. That person is then expected to set up the other users (or, possibly create another administrator, so that the new admin creates the users, etc.)

If you don't know who the administrator(s) are for your site, you can find out by querying the ATUSERSP file (which is in the PROFOUNDUI library, or whichever library you installed Profound UI into.)

For example:

Code: Select all

select * from profoundui/atusersp where aurole=2

This will tell you which users have aurole=2 (which means they are administrators). You could then ask an administrator to set up you and give you the access you need.

Alternately, you can make yourself an administrator by changing your own role (in that file) to 2, as well.

Does that help?