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unable to launch any program since upgrade of profoundui
Posted: Fri Jan 11, 2013 9:49 am
by chris_rover
Help! Since I upgraded to version 4.2.2, any program I launch in the designer, results in the message "your session has ended"
please help.
Re: unable to launch any program since upgrade of profoundui
Posted: Mon Jan 14, 2013 9:56 am
by chris_rover
hello, can anyone help me? my entire development team is stuck, and i can't tell if any program changes I make works.
Re: unable to launch any program since upgrade of profoundui
Posted: Mon Jan 14, 2013 11:35 am
by chris_rover
Help needed please.
Re: unable to launch any program since upgrade of profoundui
Posted: Tue Jan 15, 2013 2:01 pm
by chris_rover
CAN ANYBODY HELP PLEASE?
Re: unable to launch any program since upgrade of profoundui
Posted: Wed Jan 16, 2013 10:26 am
by jac53
Any luck?
Re: unable to launch any program since upgrade of profoundui
Posted: Wed Jan 16, 2013 11:13 am
by chris_rover
no luck at all, no reply from Profound Tech support either. you are my first response.
I am getting pretty desperate, thinking of reverting back to previous version.
Re: unable to launch any program since upgrade of profoundui
Posted: Wed Jan 16, 2013 12:02 pm
by jac53
You had a security isssue before. Did you check the authority of those files were changed with the new release?
Re: unable to launch any program since upgrade of profoundui
Posted: Wed Jan 16, 2013 6:25 pm
by Antonio
Hello Chris,
Would you mind providing some screenshots of your issue? I just want to verify I understand your issue correctly.
What jac suggested is one option you can take a look at. Also, depending on what browser you are using, it might help if you use the debugging tools for your browser and check if any errors pop up. These will help me in debugging your particular issue. At the moment, I am not aware of any other users with this particular issue so I will need this information from you (and possibly more as I continue) before I can move forward.
Re: unable to launch any program since upgrade of profoundui
Posted: Thu Jan 17, 2013 10:16 am
by chris_rover
that issue of authority was corrected in the next release.
the joblog does not show any messages, so even if that was the probelm, I am unable to acertain which files to check.
attached is the screen-shot of the issue
Re: unable to launch any program since upgrade of profoundui
Posted: Fri Jan 18, 2013 9:43 am
by chris_rover
Help!!!