Still having problems with the highligth menu options.
Posted: Tue Jun 05, 2012 11:19 am
When the description of the option start with a number the menu option is not highlighted and I can not select it. See attachment.
The forum is best used for how-to's. For something like this if it's not working as it should, it's much better to open a technical support issue.
We can then gather some information for your screen to help us determine what is going wrong.
The easiest way is if you could capture a screen dump for this. To do that:
1. Navigate to the screen in question in a Genie session in Internet Explorer.
2. Type the following (exactly, including case) into IE's address bar and press Enter:
javascript: pui.downloadJSON();
You'll be prompted to download a small text file. Email:
support@profoundlogic.com
And attach the screen dump file along with a description of the problem.